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Privacy Policy

Last updated: January 9, 2025

At MindTherapy ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our autism therapy tools platform.

1. Information We Collect

1.1 Information You Provide

  • Account information (name, email address, password)
  • Profile information (age, preferences, therapy goals)
  • User-generated content (AAC boards, visual schedules, custom images)
  • Payment information (processed securely through our payment providers)
  • Communications with us (support requests, feedback)

1.2 Automatically Collected Information

  • Device information (device type, operating system, browser type)
  • Usage data (features used, time spent, interaction patterns)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your experience and therapy tools
  • Process payments and manage subscriptions
  • Send important updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance our platform
  • Detect, prevent, and address security issues or fraud
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share specific information
  • Service providers: Third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing, analytics)
  • Shared profiles: If you share a profile with other users (e.g., therapists, family members), they will have access to that profile's data
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect the rights, property, or safety of MindTherapy, our users, or others

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • End-to-end encryption for sensitive data
  • Secure HTTPS connections
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure data storage with AWS infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict processing: Limit how we use your information

To exercise these rights, please contact us at ola@mindtherapy.pt

6. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to lodge a complaint with a supervisory authority
  • The right to object to processing based on legitimate interests
  • The right to withdraw consent at any time

Our legal basis for processing your data includes consent, contractual necessity, legal obligations, and legitimate interests.

7. Children's Privacy

MindTherapy is designed to support individuals with autism, including children. We take children's privacy seriously and comply with applicable child protection laws. Parents and legal guardians are responsible for creating accounts and managing profiles for children. We do not knowingly collect personal information from children without parental consent.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect some features of our platform.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: ola@mindtherapy.pt

Company: MindTherapy

Location: Portugal

By using MindTherapy, you acknowledge that you have read and understood this Privacy Policy.

Privacy Policy | MindTherapy